FAQs by MyCCOF

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New to organic certification or looking to become certified and not sure where to start? You might find these FAQ topics most useful:

Your MyCCOF account allows you to view invoice descriptions and outstanding balances for your operation!

From within MyCCOF, navigate to the ‘Invoices’ tab for your operation and view past and present balances. Once in the ‘Invoices’ tab you can view your Account Status, Description of an Invoice, as well as any outstanding balances.*

To pay your balance online click this ‘Pay now’...

Yes! MyCCOF is the first of its kind online organic certification management system. MyCCOF is free for all clients and provides access to records, bills, inspection reports, certificates, and more. Our website also offers a wealth of forms, payment options, and other tools...

If you are unable to log into your MyCCOF account, use the “Forgot Password?” link below the Log In area.

This option will send a unique link to your email to allow you to reset your password. Please note, your browser may have saved the previous password you were using, in which case you will need to clear your browser cache and saved passwords once you have reset your password...

Log in to MyCCOF to view your operation contact information. From within MyCCOF, navigate to the desired Company Record from the ‘Company Data List.’ Click on the name of the operations you wish to view contact information for.

The ‘Company Data List’ will show all Operations that you are currently a contact for. From here you can choose which company record will automatically open when...

Log in to MyCCOF to access your Inspection Report. From within MyCCOF, click on the ‘Inspection Status’ tab to see all current and past inspections for your operation.

To get a copy of your Inspection report, click on the inspection you wish to view in the grid to highlight it. Scroll to the bottom of the page. Click the ‘Documents’ tab (pictured below). Here you can view and download a...

Log in to MyCCOF to view all letters from the CCOF office. From within MyCCOF, navigate to the ‘Documents’ tab.

Here you can view outgoing correspondence from CCOF regarding your Operation. The “Date” column will match the date on a specific letter. The “Subject” column will tell you the type of correspondence. To access a copy of a letter click on the ‘File Name’ of the correspondence...

Log in to MyCCOF to access information for your upcoming inspection. From within MyCCOF, navigate to the “Inspection Status” tab.

Here you can view all past and present inspections for your operation, as well as the Season, Inspection Type, and Inspector. To locate Inspector Contact information click on the icon next to the Inspector name (pictured below). A window will appear with the...

Log in to MyCCOF to instantly download copies of your organic certificates. From within MyCCOF, click on the ‘Certificates’ tab.

Here you will be able to view, download, and print copies of your Certificates and Client Profiles.  The ‘Description’ column will tell you the Certificate type. The ‘Year’ column will tell you which year the Certificate was issued. The Certificates located in...

There are 2 ways to log in to MyCCOF to access your certification information.

Visit the CCOF homepage and click on the ‘My Account’ tab at the top. From there you can log in to MyCCOF. Navigate to the MyCCOF website www.myccof....

Please submit all required documents via email to inbox@ccof.org, fax to (831) 423-4528, or by mail to the CCOF home address.

Once the request is received an ‘Action Item’ will be made which you can track in your MyCCOF account. Access the ‘Action Items’ tab to view and track all pending requests.

Log in to MyCCOF to update your operation contacts and their contact information. From within MyCCOF, click the ‘Client Update’ button in the ‘Contacts’ tab. 

Click the 'Client Update' button (pictured below). This will open a CCOF Client Update PDF that you can save to your computer. 
Use the PDF to update contact information, including adding a contact, changing contacts, sales...

Log in to MyCCOF and go to ‘Company Data List.’ The ‘Company Data List’ will show all operations that you are currently a contact for. To access the information for a specific account, click on the name or the person symbol in the contact type column (pictured below).

You will be brought to the home screen for the operation selected and will have access to all information...

Navigate to the MyCCOF login page and click the ‘Forgot your password?’ underneath the login area. Enter your email. If the entered data matches with an existing account, you will get an email with your username and password. For additional help email myccof@ccof.org or call (831) 423-2263.

MyCCOF, our client-wide online organic certification management tool, makes certification easier for you. With MyCCOF you can easily monitor your certification and renewals, access key documents, and track the inspection and certification process. Plus, pay bills, track your CCOF-certified suppliers, and search and add materials to your Organic System Plan...

Log in to MyCCOF to view your authorized contacts for your operation. From within MyCCOF, navigate to the ‘Contacts’ tab.

Under the title ‘Has these Certification Contacts’ you can view the listed contacts for your operation as well as their individual information (phone, fax, email). Contacts designated with a red shirt in the ‘Contact type’ column indicate this person is the Main...