Processor or Handler

CCOF is continuing our services with our staff working safely from home. Although response times may be slower, we are here to support you. We welcome new applications to join the CCOF-certified family. Visit our Crisis Resilience page for updates and crisis resilience resources.
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Should I inform CCOF if I am moving my operation to a new address?

Yes! Always submit changes that may affect compliance to CCOF for review. Changes to your facility location may require an update to your OSP and an additional inspection.

If your address is changing because your office or billing location has changed, simply complete the Equipment, Facility or Address Change Form and confirm that no organic storage, processing, or packaging occurs there.

What are export and transaction certificates? How do I request one?

Export and transaction certificates are used for exported products to demonstrate the product's compliance with the applicable standards of the destination country. The certificates contain transaction-specific details, such as the lot number(s), net weight, and the unique serial number that the certifier issues for each export certificate. Your consignee (importer or freight consolidator) will require an original export certificate so your product can clear customs. Copies of the signed export certificate are not sufficient for the customs authorities.

What are fillable forms and how do I use them?

Fillable forms are versions of frequently used and/or modified documents that are available in electronic format for easy editing. Each form is a Microsoft word document formatted and locked to allow you to easily enter your data. Available forms include material review requests, annual certification contracts, parcel transfer, withdrawal and additional acreage documents. For processors, additional products, private label profiles, name and seal use agreements, and more. You must have Microsoft word to utilize our fillable forms.

Where can I find fillable forms?

What are my options for food safety certification? Is there only one standard for farms?

GLOBALG.A.P. has different programs to meet the needs of different buyers. Be sure to talk to your buyers to determine which program level you need! Food Safety Certifications and Assessments:

What cleaners or sanitizers can I use?

CCOF cannot recommend any specific cleaners or sanitizers. Processors/handlers are permitted to use any sanitizer allowed for cleaning food contact surfaces as long as the sanitizer does not leave a residue and does not come in contact with organic products.

What do I need to do to ship my product to the European Union?

As of June 1, 2012, the process for shipping organic product from the US to the EU is dramatically simplified under the terms of the US/ EU Equivalency Arrangement.    

What if I disagree with a CCOF certification decision or action?

CCOF believes in being responsive and service oriented, We encourage clients to engage in open dialogue regarding organic certification issues because your complete satisfaction is our goal. CCOF wants to provide options should you disagree with a CCOF policy, service issue, or certification decision that relates to your business.

What if I forgot my MyCCOF Username or Password?

Navigate to the MyCCOF login page and click the ‘Forgot your password?’ underneath the login area. Enter your email. If the entered data matches with an existing account, you will get an email with your username and password. For additional help email myccof@ccof.org or call (831) 423-2263.

What if I have specific questions about my farming practices?

U.S. farmers and ranchers, agricultural educators, and farmer-assistance organizations can get answers about specific farming practices from ATTRA. Ask an expert.

Need outside help? CCOF cannot actively consult with our clients regarding organic certification compliance. We do offer a list of organic consultants and agriculture and pest advisors as a resource. This list includes names and contact information as well as a description of the services each consultant provides.

What if I pay my bill but do not complete the renewal contract or vice versa?

Many operations assume that if they pay their fees they are not required to complete the Annual Renewal Contract. This is not the case! Organic regulations require that all operations pay annual certification fees, and complete a continuation of certification contract (CCOF's Annual Renewal Contract) every year. Failure to complete the contract will result in suspension of certification.

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