Noncompliance & Mediation Costs
The vast majority of CCOF operations are timely and responsive. Unfortunately, some operations fail to respond to minor requests or arrange payment plans prior to their account becoming delinquent. The cost of managing these processes and reminders, and implementing and managing mediation processes, is increasing substantially. Therefore, CCOF fees for minor issues that escalate to noncompliance or proposed suspension based on no response are increasing to $150 per instance.