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MyCCOF: Materials Search – Viva La Revolution!

The CCOF materials revolution continued in January 2014 with a bold new offering free for all CCOF-certified members.

New Certificates Soon After ALL Inspections

Did you know that all certified CCOF operations remain certified until their certification is formally withdrawn, suspended, or revoked? Did you know that you can have a new copy of your certificate — effectively a federal license — at any time? It’s true. You are certified and you can have a new certificate at any time. During the recent membership survey it came to our attention that waiting for new certificates is a challenge and creates unnecessary stress for some operations.

New Certification Staff to Serve You

Organic agriculture and processing has continued to grow rapidly throughout 2015, resulting in record-breaking numbers of new operations and new requests from certified operations to add additional services, acreages, products, and more. CCOF is excited to be a part of this growth, and has responded to the additional workload by hiring more staff throughout the year.

New Client Compliance Agreement: Fix Problems at Inspection!

One of the most common sources of frustration for certified operations is being issued Notices of Noncompliance for minor paperwork issues, such as using an OMRI-listed material without first having written approval from CCOF. Our staff is committed to finding ways to work better with clients to prevent such problems and reduce the paper chase postinspection. A new idea that we are introducing is the CCOF Client Compliance Agreement.

Practices, Not Paperwork Initiative

In the last six months CCOF has been in an ongoing dialogue with the National Organic Program (NOP) and USDA about issues we see in the certification and accreditation process that are overly reliant on paperwork and unnecessarily drive up costs. We are concerned that small operators may be leaving the NOP due to both the difficult paperwork and costs of organic certification.

The Full-Time Service Model and Certification Service Specialists

Have a question about certification? Want to know who to call? Want a dedicated contact at CCOF? We have good news for you.

Tracking Inbox Items Online and Rush Service

Did you know that every time you send an update or request to CCOF, we create an inbox item, assign it a due date, and track how quickly it’s completed? Even better, did you know that you can follow this process online? The MyCCOF “Action Items” tab shows you “Cert Staff Responsibility” inbox items and can show you if they’re in process, who is working on them, and when they’re due to be completed. Many clients are already using this system to monitor their submissions and review outgoing action items, such as letters that require a response by a particular due date.


Triple the Phone Service Blog Post

On January 28, CCOF Certification Services achieved a huge milestone by tripling our front line phone service. As we’ve reported previously and talked about in the CCOF blog, CCOF has digitized about 1 million pages of our client files. This means that we are no longer making copies of files for inspectors and your OSP is available in real-time online.


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